Shipping & returns
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Shipping methods
Zone 1 — France / Monaco
Mondial Relay — Pickup Point
Shipped via MR — Mondial Relay
0,00 € per order
5,00 € if order below 20,00 €
Standard shipping
Free delivery
Express shipping
10,00 € per order
Store pickup
Free delivery
Return policy
In accordance with the European Directive 2011/83/EU, you have a period of 14 days from receipt of the product to exercise your right of withdrawal, without having to give any reason or pay any penalties. This applies to all our products, including Kitibooks personalised with a name: satisfied or your money back.
To exercise this right, notify us of your decision by email at hello@kitimimi.com, indicating the details of your order. Products must be returned in their original condition, complete, with the original packaging and accessories.
The refund (excluding return shipping costs) is issued within 14 days of receiving the returned item.
A question about an order or a return? hello@kitimimi.com