Terms and Conditions of Sale (T&Cs)
1. Definitions
1.1 - For the purposes of these GTC, the following terms shall have the following meaning:
- Company: K Horizons OĆ, registered with the Tartu Commercial Register (Estonia), No. 16954138 ā SIRET France 933066631 00013, reachable at: hello@kitimimi.com.
- Site: the website accessible at www.kitimimi.com and any extension or associated site published by the Company.
- Product(s): the goods offered for sale on the Site.
- Order: any purchase of Product(s) placed by a User via the Site.
- Pre-order: any order of Product(s) not yet available for delivery.
- User/Customer: any person browsing the Site or placing an Order, acting for personal and non-professional purposes.
- Terms: these General Terms and Conditions of Sale (GTC), governing any Order placed on the Site.
2. Acceptance of the Terms
2.1 - By accessing the Site and placing an Order, the Customer acknowledges having read, understood, and accepted these GTC.
2.2 - The GTC are accessible at any time on the Site and may be printed or saved.
2.3 - Checking the acceptance box when confirming the Order constitutes full acceptance of these GTC.
3. Purchase Conditions
3.1 - The sale is reserved for adults (18 years and over) with legal capacity.
3.2 - The Products offered for sale are intended exclusively for personal and non-professional use.
3.3 - The Company reserves the right to cancel any Order in case of obvious anomaly (excessive quantity, suspicion of fraud, inaccurate information).
4. Order Procedures
4.1 - The Products available for sale are those listed on the Site on the day of the Order, subject to availability.
4.2 - The Customer selects the Product(s) of their choice, enters their details, and confirms their Order after verification.
4.3 - The Order is confirmed by a summary email sent by the Company. This email constitutes acknowledgment of receipt but does not amount to final acceptance of the Order.
4.4 - The sale is deemed final only after payment validation and dispatch confirmation.
5. Prices and Payment
5.1 - Product prices are indicated in Euros (ā¬), inclusive of all taxes (VAT), excluding delivery charges.
5.2 - Delivery charges are specified before order confirmation and are added to the total amount.
5.3 - Accepted payment methods are: credit card, PayPal, and bank transfer. Bank transfer fees are the responsibility of the Customer.
5.4 - The Company reserves the right to modify its prices at any time, but the applicable price remains the one displayed at the time of the Order.
6. Delivery
6.1 - The Products are delivered to the address indicated by the Customer when placing the Order.
6.2 - The maximum legal delivery period is 30 days from Order confirmation, unless otherwise stated or in cases of force majeure.
6.3 - In case of a delivery delay of more than 7 working days, the Customer may request cancellation of the Order and a full refund.
6.4 - The transfer of risks (loss or damage) occurs upon receipt of the Products by the Customer.
7. Right of Withdrawal
7.1 - In accordance with Directive 2011/83/EU, the Customer has a legal period of 14 days from receipt of the Products to exercise the right of withdrawal, without giving any reason.
7.2 - To exercise this right, the Customer must notify their decision by email to hello@kitimimi.com, specifying their contact details and Order number.
7.3 - The Products must be returned, at the Customerās expense, in their original new and complete condition (packaging, accessories, manual) to the address provided by the Company.
7.4 - The refund (excluding return costs) will be made within 14 days of receipt of the returned Product.
7.5 - Exceptions: the right of withdrawal does not apply to customized Products (e.g., name embroidery on a Kitibook) or unsealed Products for hygiene reasons.
8. Warranties
8.1 - All Products benefit from the legal guarantees provided by European law:
- Legal guarantee of conformity (Articles L.217-3 et seq. of the French Consumer Code, transposing Directive (EU) 2019/771) valid for 2 years.
- Guarantee against hidden defects (Articles 1641 et seq. of the Civil Code).
8.2 - In case of non-conformity or defect, the Customer may request repair, replacement, or refund of the Product.
9. Liability
9.1 - The Company cannot be held liable for indirect damages, loss of profits, or intangible damages.
9.1 - Its liability is limited to the amount of the relevant Order.
10. Intellectual Property
10.1 - All content on the Site (texts, images, logos, design, etc.) is protected by intellectual property law.
10.2 - Any reproduction or use without prior authorization is prohibited.
11. Personal Data
11.1 - Personal data collected in connection with Orders are processed in accordance with the Privacy Policy available on the Site and the GDPR.
12. Amendments to the Terms
12.1 - The Company reserves the right to amend these GTC at any time. The new versions will apply to any Order placed after their publication online.
13. Applicable Law and Disputes
13.1 - These GTC are governed by Estonian law.
13.2 - Any dispute relating to their interpretation or execution falls under the exclusive jurisdiction of the Estonian courts.
13.3 - In accordance with Article 14 of Regulation (EU) 524/2013, the Customer may also use the Online Dispute Resolution (ODR) platform available at: https://ec.europa.eu/consumers/odr.